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Chicago, IL: (312) 957-5558
Southeast WI: (262) 577-5229
Email: Hepdesk@tekguys.net

Personal Services

Virus & Spyware Removal (Diagnose and Repair) - $75.00

  • Remove viruses, spyware, malware and rootkits on the computer
  • Apply system tweaks and modifications
  • Perform operating system critical updates
  • Test operating system for proper functionality
  • Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution

Security and Performance - $59.99

  • Install antivirus and antispyware software with current definitions and application updates
  • Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation
  • Enable basic security functions, including antiphishing and pop-up blocking activation in Internet Explorer
  • Remove unwanted programs and trialware
  • Create desired user accounts (if applicable)
  • Any required software is NOT Included

Wireless Networking - $69.99

  • Configure internet, including ISP (internet service provider)
  • Secure network
  • VoIP (voice over IP) set up
  • Repair network and internet connectivity if necessary

Computer Tune-up Online - $49.99 

  • Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updating, menu navigation improvement, quick launch and taskbar cleanup and program shortcut creation
  • Enable basic security functions, including anti-phishing and pop-up blocking activation in Internet Explorer
  • Remove unwanted programs and trial ware
  • Create desired user accounts (if applicable)

Computer Set-up - $79.99

  • Physically set up one PC or Mac computer system, including the computer plus monitor, keyboard, mouse and speakers.
  • Organize wires and cables with your cable ties (ties not )
  • Install one new software application (software not )
  • Install one peripheral or external device (device not )
  • Configure your new computer to access your existing Internet account and one existing e-mail account
  • Test your computer to make sure it is functioning properly

E-mail - $39.99

  • Connect one existing and active email account to a computer or mobile phone
  • Must have all necessary passwords available
  • Working high speed internet connection required
  • Troubleshoot an existing email account

Printer Help - $39.99

  • Setup and configuration of your new printer - covers both local and network printers
  • Resolution of your printer issue to get it printing properly again
  • Answer any questions you have about printer features and functions
  • Help with wireless printers setup

Backup - $79.99

  • Transfer your data to your new computer or other media
  • Install and configure online data backup
  • Connect hard drive to computer, install and configure software to create a backup schedule that fits your needs
  • Create initial backup
  • Includes an external hard drive

Data Recovery

Hard Drive

Initial Diagnostic $50.00

Data Recovery* $199.99

 

Flash Drive

Initial Diagnostic $40.00

Data Recovery* $149.99

  • Includes Diagnostic Fee*
  • Because we want to be thorough in our recovery, timing may vary, but our Agents will be in contact with you throughout the process to ensure you are well informed.
  • We can generally recover data on PCs, external hard drives, disks, tapes, CDs, or flash media.

Software Install

Online $37.50 Your Location $22.50 Our Location $97.50

  • Determine computer compatibility for, install/repair and configure 1 software title
  • Perform necessary software updates
  • Create desktop, start menu and quick launch bar access shortcuts

Hardware Install - $39.99

  • Install an internal or external PC component, such as a graphics card, hard drive, optical drive, MP3 player, printer or scanner
  • Install any software that is necessary for functionality on one computer
  • Configure the PC component for applicable use

Technology Consultation - $75.00

  • Visit your location to design a lifestyle solution with you
  • Review your current devices
  • Recommend integration options, upgrades and purchases

Training - $99.99

  • Teach you how to navigate in Mac OSX, Windows Client or Windows Server
  • Review of functionality like manipulating windows, connecting devices and common keyboard shortcuts
  • Introduction to web browser basics
  • Overview of any suite software with the OS

Computer Repair

Hardware $49.99 Software $149.99

  • Hardware and Software NOT Included